A: The reason behind it is to verify and check your account by our support when you purchase credits. That way you can prove your account's identity as you'll be redirected over to IMVU then back to IMVUCE website to begin the transaction process.
A: It is extremely safe! We send you over to IMVU in order to confirm your identity and it is being monitored and scanned by IMVU. After that, we can allow you to pay us for the credits you want to buy. It is an extra step to make everything secured.
A: You can just simply go to Sell Credits page and check if we are currently buying credits.
Note: If the "CLICK HERE TO SELL" button is orange, click it and follow the transaction process. If not, kindly please come back to check if we are buying. Thank you!
A: Due to the amount of spam on the internet, we manually review and scan all testimonials before putting them live on the site. Have fun!
A: You can check out the order process tutorial here: Credit Buying Tutorial.
A: After you order credits, orders will automatically and immediately delivered to your IMVU avatar account after the payment has been made. If for instance your credits did not appear, kindly please contact us at firstname.lastname@example.org report the issue immediately. We will make sure that you will get your ordered credit as soon as possible.
A: You dont need to worry, because you will receive the payments soon. It could take minutes or hours to receive the payments. The maximum waiting time is around 10 hours. Just hang tight and you will receive the payments soon.
A: If you still need for assistance, you may contact our customer support at email@example.com. Kindly please e-mail us immediately. Thank you!